Meeting Help & Support

This page provides support information for University Center of Lake County Microsoft Teams, Zoom, and in-person meetings.

Last updated: October 21st, 2025

The University Center of Lake County (UCLC) uses Microsoft Teams and Zoom to host virtual meetings and events with university partners, vendors, governing boards, and other stakeholders.

If you are joining a virtual meeting and have questions or technical issues, the following information may help.

Joining a Meeting

You will receive a link to join the meeting via email.
Most meetings use Microsoft Teams, but some may be hosted on Zoom. The meeting link will indicate which platform is being used.
No account is required to join — simply click the link and follow the prompts to join in your browser or app

Need Technical Assistance

If you're having trouble accessing or participating in a meeting:

Email: tech_support@ucenter.org

Phone (Reception): 847-665-4008

Common issues we can assist with:

Trouble joining from your device or browser
Audio/video problems
Questions about meeting access or recordings

We do our best to respond promptly during standard business hours.

Recording Notices

Some meetings may be recorded. Participants will be notified at the start of the session, and may choose to leave the meeting if they do not wish to be recorded.

Recordings are used only for official documentation purposes and are not distributed publicly.

Microsoft Teams & Zoom Help Links

For more information on using these platforms:

Recordings are used only for official documentation purposes and are not distributed publicly.

In-Person Meeting Support

If you're attending a meeting on-site at our campus and need technical or room support, please contact UCLC staff at the front desk or via the support email listed above.